Shocking service

<p>I bought a flexible ticket return from Cape Town to Johannesburg. I immediately realised I had made a mistake with the date and tried to get in touch with Travelstart before the ticket was issued but was on hold for over an hour. By then it was too late - ticket issued but I had bought a flexible ticket with one change - separate charge. However when I contact Mango they say Travelstart bought a regular ticket and will charge me to change my ticket.</p> <p>I have had no response from Travelstart re additional amount taken off my credit card to make it a flexible ticket. They have not had the courtesy to answer my emails and the call centre had no answer!!</p> <p>Not sure what to do now as its and extra R800 to change my ticket (and the ticket only cost R900!!).</p> <p> </p>