LV
Leonard V
1 reviews | Active since Apr 2020
07 Apr 2020, 18:50
Shocking customer service.
Travelstart does not care for their customers and does not have the decency or the courtesy to respond to customer inquires.
I have sent multiple emails, phoned multiple times and even filled in their “online inquiry form", But without any success. No-one from Travelstart had the courtesy to respond to my inquiry.
I will not recommend Travelstart to anybody.
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Replies (1)Travelstart's replyOfficial
08 Apr 2020, 09:02Good morning Leonard
Thank you for taking the time to provide feedback on your flight booking with Travelstart, and we are sorry to hear you were not pleased with the way your booking was handled.
Please be advised that someone from our team will be in contact with you as soon as possible regarding your query and concerns.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
Thank you for taking the time to provide feedback on your flight booking with Travelstart, and we are sorry to hear you were not pleased with the way your booking was handled.
Please be advised that someone from our team will be in contact with you as soon as possible regarding your query and concerns.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
Travelstart's reply08 Apr 2020, 09:02
Official
Good morning Leonard
Thank you for taking the time to provide feedback on your flight booking with Travelstart, and we are sorry to hear you were not pleased with the way your booking was handled.
Please be advised that someone from our team will be in contact with you as soon as possible regarding your query and concerns.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
Thank you for taking the time to provide feedback on your flight booking with Travelstart, and we are sorry to hear you were not pleased with the way your booking was handled.
Please be advised that someone from our team will be in contact with you as soon as possible regarding your query and concerns.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
