Shame on you Travelstart

I wrote a review in December 2020, regarding no response from Travelstart after RSA was put in travel lockdown. Now, I have been trying with 100's of queries on their portal, begging some-one to please have the decency to pick-up a phone and please explain my options of rebooking my suspended flights, due to COVID lockdown.

It is really a pity to admit, I regret the day I make the booking with Travelstart. The replies I received has by now means been self explanatory on the possible options with the least cost. My booking was suspended due to government lockdown regulations, but Travelstart does not give a flying hoot to assist me with the best possible option. The most frustrating, one cannot talk to a human to discuss one's options. The last mail I sent was Thursday 29 April 2021, until today 4 May 2021 @ 17:56, I have received zero response from Travelstart.

A promise to myself, this was the absolute last I will ever make use of this service. It seems as if I will lose my money with this booking, but this has been a very expensive lesson.