HH
Håbibtý Hèlwæ
1 reviews | Active since Aug 2021
28 Dec 2021, 13:16
******** AND *******
******** WORST AGEBCY DONT BOOK WITH THEM,travel start are ********, ******* and biggest con in the online agency company.. they Rob your money and don't even have mercy....just because they know you cannot find their office they will Rob all your money and never refund beware, they try to find a slight mistake or thing to never refund your money,, book at your own risk
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Replies (2)
Travelstart's replyOfficial
11 Jan 2022, 10:32Hi Habibty,
Thank you for reaching out to us.
Please note that I have checked the booking and can see that a refund was actioned on 28 October 2021 for KES 63701.83. Please can you send an email to help @ travelstart . com if not received so that we can follow up with the airline and verify what the delay is.
Kind Regards,
Melissa
Thank you for reaching out to us.
Please note that I have checked the booking and can see that a refund was actioned on 28 October 2021 for KES 63701.83. Please can you send an email to help @ travelstart . com if not received so that we can follow up with the airline and verify what the delay is.
Kind Regards,
Melissa
Travelstart's reply11 Jan 2022, 10:32
Official
Hi Habibty,
Thank you for reaching out to us.
Please note that I have checked the booking and can see that a refund was actioned on 28 October 2021 for KES 63701.83. Please can you send an email to help @ travelstart . com if not received so that we can follow up with the airline and verify what the delay is.
Kind Regards,
Melissa
Thank you for reaching out to us.
Please note that I have checked the booking and can see that a refund was actioned on 28 October 2021 for KES 63701.83. Please can you send an email to help @ travelstart . com if not received so that we can follow up with the airline and verify what the delay is.
Kind Regards,
Melissa
HH
Håbibtý Hèlwæ's updateReviewer Update
11 Jan 2022, 11:05Dear Melissa,
I am very disappointed with this ,we had a back nd forth of emails with you and your team yet you are still pretending you don't know about it, your company is a **** am very sorry to say it cos I asked for bank prove of payment you sent went through but you do not want to send, am ready to send my bank statement to show that I never received the refund, funny enough is you got my money in your account nd now you want to pretend that airline delayed their is no such thing as delay ,airline already payed you people through your bsp of the same month just send my refund and let us stop this name callings and pretence....Travelstart is a **** to me until I get money, when I send emails the reply is always the same that I have been sent the money nd yet I have not received....
I am very disappointed with this ,we had a back nd forth of emails with you and your team yet you are still pretending you don't know about it, your company is a **** am very sorry to say it cos I asked for bank prove of payment you sent went through but you do not want to send, am ready to send my bank statement to show that I never received the refund, funny enough is you got my money in your account nd now you want to pretend that airline delayed their is no such thing as delay ,airline already payed you people through your bsp of the same month just send my refund and let us stop this name callings and pretence....Travelstart is a **** to me until I get money, when I send emails the reply is always the same that I have been sent the money nd yet I have not received....
HH
Håbibtý Hèlwæ's update11 Jan 2022, 11:05
Reviewer Update
Dear Melissa,
I am very disappointed with this ,we had a back nd forth of emails with you and your team yet you are still pretending you don't know about it, your company is a **** am very sorry to say it cos I asked for bank prove of payment you sent went through but you do not want to send, am ready to send my bank statement to show that I never received the refund, funny enough is you got my money in your account nd now you want to pretend that airline delayed their is no such thing as delay ,airline already payed you people through your bsp of the same month just send my refund and let us stop this name callings and pretence....Travelstart is a **** to me until I get money, when I send emails the reply is always the same that I have been sent the money nd yet I have not received....
I am very disappointed with this ,we had a back nd forth of emails with you and your team yet you are still pretending you don't know about it, your company is a **** am very sorry to say it cos I asked for bank prove of payment you sent went through but you do not want to send, am ready to send my bank statement to show that I never received the refund, funny enough is you got my money in your account nd now you want to pretend that airline delayed their is no such thing as delay ,airline already payed you people through your bsp of the same month just send my refund and let us stop this name callings and pretence....Travelstart is a **** to me until I get money, when I send emails the reply is always the same that I have been sent the money nd yet I have not received....