CG
Celiwe G
1 reviews | Active since Aug 2012
20 Sept 2019, 15:32
**** of an Organization, fronting as a Travel company.
I can not understand how an organisation like travelstart is still in operation, if they mission is ******** unsuspecting clients. I'm taking this matter up with the Ombuds or Iata or whoever will call them to book. I want my money, I can not be blamed for call centre agents who do not give us clients the correct information when calling to cancel a reservation. I'm so disappointed.
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Travelstart's replyOfficial
20 Sept 2019, 15:53Dear Celiwe
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with the service received.
A customer service team member will be in contact, during the course of the day, to discuss your query.
In future, for any feedback, you may email us to feedback(at)travelstart.com
Regards,
The Travelstart Team
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with the service received.
A customer service team member will be in contact, during the course of the day, to discuss your query.
In future, for any feedback, you may email us to feedback(at)travelstart.com
Regards,
The Travelstart Team
Travelstart's reply20 Sept 2019, 15:53
Official
Dear Celiwe
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with the service received.
A customer service team member will be in contact, during the course of the day, to discuss your query.
In future, for any feedback, you may email us to feedback(at)travelstart.com
Regards,
The Travelstart Team
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with the service received.
A customer service team member will be in contact, during the course of the day, to discuss your query.
In future, for any feedback, you may email us to feedback(at)travelstart.com
Regards,
The Travelstart Team