Save yourself the pain and do not use them!

Horrible horrible service. I wish I had known never to use Travelstart. My wife and I were meant to travel overseas last year, and because of covid, our trip got moved to May. I've been trying to get hold of TravelStart for more than a week to sort out our Travel Insurance. I even spoke to Theo, and he assured me it would be sorted by still nothing. Travelstart says it's Hepstar, Hepstar says it's Travelstart. My advice to anyone is, do not use them! I was on hold for 2hours, 2 full hours waiting to talk to someone and when I finally did their connection was so bad they dropped the phone. You'll think they would call you back, not these people.