GS
Graham S

1 reviews | Active since Dec 2015

20 Jun 2018, 09:14

Save yourself - skip this one!

Give these guys a skip, once you've paid they want nothing to do with you.

I made a mistake on my booking which I realised 5 mins after booking. It would take me another 2 days of trying to email and call them with no answer. I would eventually give get through via their facebook profile only form them to tell me I have to contact the airline myself. The airline then refers you back to your bookings agent.

0
Replies (1)
Travelstart
Travelstart's reply20 Jun 2018, 11:32
Official

Hi there Roy,

I want to firstly start by saying thank you so very much for taking the time out of your busy schedule to write to us, about your experience.

As we do try to be customer centric and although there was a delay I do wish you would accept my apologies. I had a look however was unable to locate anything there, could you kindly send your reference to us in a private comment.

Thank you in advance Roy.

Kind regards,
Dino at Travelstart

Best regards,