******* from a pensioner

Horrible experience with Travelstart. My elderly mother in law booked a ticket to the UK for travel in March 2020 and unfortunately due to the lockdown was not able to travel to see her family. She is now trying to rebook and the payment in is in excess of R14000. This is in addition to what she already paid. But comes back every time with a different price. When she what’s App them they take 20 hours to reply and then they reply at 8in the morning and 10 mins later close the ticket. There is no way to speak to a human being at that place. Please please do not use them for anything!!! They are robbing the elderly blind!