NT
Nokwanda T

1 reviews | Active since Mar 2017

24 Mar 2017, 14:42

Reversal of Funds

<p>Good day</p> <p> </p> <p>My experience with travel start has been a headache. I bought 4 airline tickets online on the 7th March, they took money from my account, unfortunately I had reached my daily limit so all they money didn't go through. But I sorted it out and they took all the money for the four planes tickets. Meaning they now owe me my money back, because they over charged me. I have been calling them transferred from one consultant to the next, promised to be called back but still nothing is happening.</p> <p>I'm really not happy about they service because it's been more than 2 weeks. I went to my banker and they confirmed that indeed they overcharged me and haven't reversed back my money in my account.</p> <p> </p> <p>I will never ever suggest anyone use travelstart to book online if they not willing to help they customers.</p> <p> </p> <p>Regards,</p> <p>Nokwanda</p>

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Replies (1)
Travelstart
Travelstart's reply24 Mar 2017, 14:54
Official

Dear Nokwanda Tshazi,

one of our consultants will contact you shortly with regards to your query.

Kind regards,
***nor at Travelstart