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Anthony D
1 reviews | Active since Jun 2014
08 Nov 2018, 07:39
Refused refund despite passenger in hospital
My wife booked tickets with Travelstart but was admitted to hospital with salmonella 3 days prior to travelling. Trasvelstart refused to refund both direction tickets.
Support staff dont seem to care, no alternative was provided, just that we must forfeit the ticket prices.
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Anthony D's updateReviewer Update
03 Dec 2018, 13:37A month later and despite being told by Travelstart that they would get the airline to refund, not only has there been no refund but also no feedback from Travelstart at all. They clearly do not care.
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Anthony D's update03 Dec 2018, 13:37
Reviewer Update
A month later and despite being told by Travelstart that they would get the airline to refund, not only has there been no refund but also no feedback from Travelstart at all. They clearly do not care.