AW
Adelaide W
1 reviews | Active since Apr 2022
14 Apr 2022, 10:08
REFUND MY CANCELED FLIGHT MONEY
I MADE PAYMENT t OF A BOOKED FLIGHT THROUGH TRAVELSTART, NO REFERENCE NUMBER ASWELL AS TICKET WERE ISSUED ALTHOUGH HAVING PAID THROUGH EFT LINK PROVIDED BY THEM. I ASKED FOR REFUND AND NO ONE IS RESPONDING. I USED THE ALL HELP LINE ON THEIR SITE THEY SENT ME A EMAIL SAYING THAT TICKET WAS CANCELLED DUE TO NONE PAYMENT. BUT THERE IS PROOF OF PAYMENT.
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Travelstart's replyOfficial
15 Apr 2022, 13:06Hi Adelaide,
Thank you for taking the time to write to us regarding your recent experience when booking via our platform.
We've searched using your email address and located a number of booking attempts.
All booking attempts made for travel Accra to London Heathrow have been cancelled.
If you are querying payment, please email the guaranteed proof of payment to our payments team direct at: payments @ travelstart . com with your booking details.
Our team specializing i payment queries will investigate and respond with feedback.
Kind Regards,
Marcelle
Thank you for taking the time to write to us regarding your recent experience when booking via our platform.
We've searched using your email address and located a number of booking attempts.
All booking attempts made for travel Accra to London Heathrow have been cancelled.
If you are querying payment, please email the guaranteed proof of payment to our payments team direct at: payments @ travelstart . com with your booking details.
Our team specializing i payment queries will investigate and respond with feedback.
Kind Regards,
Marcelle
Travelstart's reply15 Apr 2022, 13:06
Official
Hi Adelaide,
Thank you for taking the time to write to us regarding your recent experience when booking via our platform.
We've searched using your email address and located a number of booking attempts.
All booking attempts made for travel Accra to London Heathrow have been cancelled.
If you are querying payment, please email the guaranteed proof of payment to our payments team direct at: payments @ travelstart . com with your booking details.
Our team specializing i payment queries will investigate and respond with feedback.
Kind Regards,
Marcelle
Thank you for taking the time to write to us regarding your recent experience when booking via our platform.
We've searched using your email address and located a number of booking attempts.
All booking attempts made for travel Accra to London Heathrow have been cancelled.
If you are querying payment, please email the guaranteed proof of payment to our payments team direct at: payments @ travelstart . com with your booking details.
Our team specializing i payment queries will investigate and respond with feedback.
Kind Regards,
Marcelle