Refund

<p>I recently bought a ticket on Travelstart and miss spelled a Surname. I immediately canceled the ticket, but the money was not refunded. After three working days I contacted them to find out what was the delay. The staff was very polite, but not very helpful. I contacted them again for the next two days, but still no help. Finally I wrote them an email.</p> <p>Today Keshia rep**** with a email that explained the procedure to me. I rep**** to him / Her that I understand the procedure, but the money should have been in by this time: 7 days later.</p> <p>Later that night the money finally reflected in my account.</p> <p> </p> <p>Thank you Keshia. You are the only person at travelstart that I had contact with that was helpful.</p>