HH
Håbibtý Hèlwæ
1 reviews | Active since Aug 2021
16 Sept 2021, 08:01
Reconfirming payment
Greatings Melissa, I was at the bank and we checked their is no such card number in the system. They are suggesting you confirm with your bank why the funds have not come back to you because in such cases the money should be refunded back to your account because its just hanging and has gone to no account.
Kindly confirm with your bank and send to my correct card number.
Thank you,
Yousra amin
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Travelstart's replyOfficial
16 Sept 2021, 11:39Hi Håbibtý ,
Thank you for the revert.
I will advise the team to keep a lookout for the funds clearing back to Travelstart, so that we can do the process again with the correctly advised bank information, instead of the incorrect information which was previously provided to us. I will advise and revert on email once all in order. I am so glad you had provided us with a account that doesn't belong to anybody, as it could have been a much bigger problem.
Kind Regards,
Melissa
Thank you for the revert.
I will advise the team to keep a lookout for the funds clearing back to Travelstart, so that we can do the process again with the correctly advised bank information, instead of the incorrect information which was previously provided to us. I will advise and revert on email once all in order. I am so glad you had provided us with a account that doesn't belong to anybody, as it could have been a much bigger problem.
Kind Regards,
Melissa
Travelstart's reply16 Sept 2021, 11:39
Official
Hi Håbibtý ,
Thank you for the revert.
I will advise the team to keep a lookout for the funds clearing back to Travelstart, so that we can do the process again with the correctly advised bank information, instead of the incorrect information which was previously provided to us. I will advise and revert on email once all in order. I am so glad you had provided us with a account that doesn't belong to anybody, as it could have been a much bigger problem.
Kind Regards,
Melissa
Thank you for the revert.
I will advise the team to keep a lookout for the funds clearing back to Travelstart, so that we can do the process again with the correctly advised bank information, instead of the incorrect information which was previously provided to us. I will advise and revert on email once all in order. I am so glad you had provided us with a account that doesn't belong to anybody, as it could have been a much bigger problem.
Kind Regards,
Melissa