kM
kirstin M
1 reviews | Active since Nov 2020
04 Nov 2020, 14:30
rebooking pending
I am trying to get hold of one of travelstarts consultants to either give me a call or reply to one of my numerous emails i have be sending them. i booked a holiday through them but due to covid i had to postpone it. i would like anyone to call me or email or even just respond so that i know what is going on because i have paid for this whole trip in full. i would simply just like to rebook and get some clarification
Helpful (0)
Replies (1)0
Replies (1)
Travelstart's replyOfficial
04 Nov 2020, 14:56Good day Kristin
Thank you for your feedback and for taking my call.
Really sorry that you were struggling to get hold of someone to assist you. As per our telephonic conversation I have searched the inboxes as well as your booking and there has been no correspondence that I could see.
I will wait for the information to be forwarded directly to me and I will then delegate to the relevant teams for assistance.
If you require any further assistance please feel free to let me know and I will be happy to assist were I can.
Wishing you a wonderful day further!
Thank you and kind regards
Lee-Anne
Thank you for your feedback and for taking my call.
Really sorry that you were struggling to get hold of someone to assist you. As per our telephonic conversation I have searched the inboxes as well as your booking and there has been no correspondence that I could see.
I will wait for the information to be forwarded directly to me and I will then delegate to the relevant teams for assistance.
If you require any further assistance please feel free to let me know and I will be happy to assist were I can.
Wishing you a wonderful day further!
Thank you and kind regards
Lee-Anne
Travelstart's reply04 Nov 2020, 14:56
Official
Good day Kristin
Thank you for your feedback and for taking my call.
Really sorry that you were struggling to get hold of someone to assist you. As per our telephonic conversation I have searched the inboxes as well as your booking and there has been no correspondence that I could see.
I will wait for the information to be forwarded directly to me and I will then delegate to the relevant teams for assistance.
If you require any further assistance please feel free to let me know and I will be happy to assist were I can.
Wishing you a wonderful day further!
Thank you and kind regards
Lee-Anne
Thank you for your feedback and for taking my call.
Really sorry that you were struggling to get hold of someone to assist you. As per our telephonic conversation I have searched the inboxes as well as your booking and there has been no correspondence that I could see.
I will wait for the information to be forwarded directly to me and I will then delegate to the relevant teams for assistance.
If you require any further assistance please feel free to let me know and I will be happy to assist were I can.
Wishing you a wonderful day further!
Thank you and kind regards
Lee-Anne