NW
Nicholas W
1 reviews | Active since May 2021
20 Jul 2021, 12:04
Rather book direct with airlines, it will save you so much time and money
I don't generally like posting bad reviews of businesses, however this is the only way to get ahold of anyone at Travelstart. The WhatsApp lines just tell you that all their agents are busy and there is no response when I use the contact form. My flights with British Airways (That I had to pay a further R1000 to reschedule from the beginning of lockdown 2020 and fight with them to actually get my e-tickets) are now suspended and I've received no contact from Travelstart as to what my options are. I genuinely feel bad for the people who work at such a useless company as the people Ive had contact with are very helpful. (Please contact me via email only)
Helpful (0)
Replies (1)0
Replies (1)Travelstart's replyOfficial
20 Jul 2021, 16:41Hi Nicholas,
Thank you for reaching out to us.
Please note I have reverted to you via email. I am sorry that you feel you have been kept in the dark with regards to your booking. We are trying to reach all passengers and assist everybody to the best of our ability.
I look forward to your revert on email.
Wishing you a good day further.
Kind Regards,
Melissa
Thank you for reaching out to us.
Please note I have reverted to you via email. I am sorry that you feel you have been kept in the dark with regards to your booking. We are trying to reach all passengers and assist everybody to the best of our ability.
I look forward to your revert on email.
Wishing you a good day further.
Kind Regards,
Melissa
Travelstart's reply20 Jul 2021, 16:41
Official
Hi Nicholas,
Thank you for reaching out to us.
Please note I have reverted to you via email. I am sorry that you feel you have been kept in the dark with regards to your booking. We are trying to reach all passengers and assist everybody to the best of our ability.
I look forward to your revert on email.
Wishing you a good day further.
Kind Regards,
Melissa
Thank you for reaching out to us.
Please note I have reverted to you via email. I am sorry that you feel you have been kept in the dark with regards to your booking. We are trying to reach all passengers and assist everybody to the best of our ability.
I look forward to your revert on email.
Wishing you a good day further.
Kind Regards,
Melissa
