Quote a cheaper price than they actually bill you for

Item: Travelstart
Rating: 1
Author: Mark L

They charge an additional service fee AFTER you have entered your credit card details. It was only R 50 but site is very misleading and staff explained the difference as being charged by VISA which i believe is *******

Helpful (0)

Replies (2)

Travelstart's replyOfficial

06 Oct 2017, 08:03

Good day,

Thank you for your feedback.

Please could you assist me with your booking reference and contact details so that I can have a look into your query.

Kind regards

Tamara

Travelstart's reply06 Oct 2017, 08:03

Official

Good day,

Thank you for your feedback.

Please could you assist me with your booking reference and contact details so that I can have a look into your query.

Kind regards

Tamara

Mark L's updateReviewer Update

06 Oct 2017, 14:15

Additional R 50 charge was refunded and positive feedback received from Tamara. Appreciate the response and time taken to resolve the issue Thanks Mark

Mark L's update06 Oct 2017, 14:15

Reviewer Update

Additional R 50 charge was refunded and positive feedback received from Tamara. Appreciate the response and time taken to resolve the issue Thanks Mark