Quick to sell tickets but not refund when comair goes under even when liquidation insurance was taken, pathetic fro travelstart

We bought tickets on special on tuesdat throug travelstart for kulua, and wednesday morning got news airline susspended, flight is for 02 july and we still awaiting refund which as per news fir those specuaks eoukd be done by 10 june and still nothing, we even wanted wanted book on another airline, but no luck from anyone, can we get some assistance.

We have sent numerous emails phone calls to travelstart and kulua and just no assistance.

We booked through travelstart and even paid liquidation insurance, pleas help with refund

Eticket numbers

JNB-CPT

*** Airline reference number - WUBQYX

CPT-JNB

*** Airline reference number - KRUGCY

Refund - ZA***2

Please con tact on *** or email on *** and ***