1 reviews | Active since May 2015
Putrid Service
<p>I booked a vehicle on-line assuming I will save time and effort however that is not the case with Travelstart. I have been waiting for 2 hours at the rental desk due to the booking being incorrect. Call the call centre however they as unhelpful as the international company they use to rent out vehicles. They are quick to take your money but reluctant to provide the service you pay for. You suck and I hope no one in south Africa uses you again as this contradicts the Consumer Protection Act. </p>
Dear Sanjeev, good day
We apologize for the inconvenience experienced.
I will be in contact with you shortly in order to investigate your concerns.
Regards
Dale
Dear Sanjeev, good day
We apologize for the inconvenience experienced.
I will be in contact with you shortly in order to investigate your concerns.
Regards
Dale
Good Day Dale,
To add to the putrid services received previously, to my surprise that was not the end of it. The company that Travelstart subcontracts for it rental vehicle has deducted the incorrect amount as my entire bill was to be R1777.00 but i have been charged a further amount for i do not know what??? and nobody can seem to explain to me these additional charges.
I urge the public PLEASE BE VIGILANT AND WEARY WHEN USING TRAVELSTART... Their customers come last and money first.
Good Day Dale,
To add to the putrid services received previously, to my surprise that was not the end of it. The company that Travelstart subcontracts for it rental vehicle has deducted the incorrect amount as my entire bill was to be R1777.00 but i have been charged a further amount for i do not know what??? and nobody can seem to explain to me these additional charges.
I urge the public PLEASE BE VIGILANT AND WEARY WHEN USING TRAVELSTART... Their customers come last and money first.