Premium package means nothing

<p>So I book a my flight through travelstart. Pay R89 for the premium package which is for seating, meals etc. Nothing happens. I phone travelstart (and you wait for ages!) and disucussed the services the premium package has to offer. Only to be told I must phone the airlines myslef to book my seats! But cannot explain what the service is about. Now when you book through travelstart you get a travelstart reference number. How can you phone Safair or SAA with a travelstart ref number? SO still no answer from Nikita. I go to the online chat. I query this servce again. It seems they work from a manual as twice they sent me something which is exactly the same garbage. I the sent a couple more queries and gues what? They stopped talikng to me. Left me hanging out there to dry.</p> <p>Really pathetic customer services s****s and no after sales help whatsoever.</p> <p>WIll never go through them again</p>