Poor Show!

<p>Trying to amend a flight date and have phoned call center 3 times this morning to get through hung on for a total of 20 minutes each time - none of these calls were answered so a total of 1 hours spent on the phone costing us money for this call. However, it you choose the "new flight" option the call is answered in 20 seconds flat and guess what they can't assist because it's a different line - bolocks! </p> <p>This is the first time we've used Travelstart and will never use them again.</p> <p>Incidentally haven't managed to change the flight as yet!!!</p> <p>Terrible, terrible service!!</p>