poor service delivery

Made a booking for a flight from JHB 06:00 to DBN and return 15:00, this is for a business day.

Booking reference ZA***8

Return flight from Durban was cancelled by the airline, alternative fleight was given a 09:00 or 19:00, when we ty to communicate with the travelstart on whats app as this is the only way of instant communication, message are not bein answered or you yust get the automated we will transfer you to an agent,

very poor service. we make use of weekly fleight to and from Durban to JHB and back, we are currently a staff of 13, so you can see how many fleight you will loose.

Well done an poor service delivery.