ZJ
Zs J

1 reviews | Active since Sept 2017

09 Feb 2022, 12:16

Poor Service

I booked 1 tickets online last night 2022/02/08. I realized I made a error with the dates. The outbound flight was booked for 02 April instead of 01 April. Went online to get contact details of Travelstart, no contact number. Submitted the online form, stating what I would like to do, Did the same on the whatsapp line still no assistance from them. Contacted the Airways Company but they cannot help as the flights were booked by a travel agency. So basically Travelstart offers no after service. This was the second time I have used Travelstart. The first time was a dream now it is a nightmare.

0
Replies (2)
Travelstart
Travelstart's reply11 Feb 2022, 14:16
Official
Hi there thank you for reaching out to us.

I have checked the system for the booking and any email and was unable to locate the information in order to follow up and provide you with feedback as well as assist you.

Please can you provide me with the required information by reverting on email at feedback @ travelstart . com

Kind Regards,
Melissa 
ZJ
Zs J's update13 Feb 2022, 13:50
Reviewer Update
Hi The issue is almost rectified. Thank you