Poor service

I made a booking on a really well priced flight and provided card details. After a couple of days of not hearing from them, I contacted them only to be told that the airline had cancelled my tickets due to non-payment. They claim that they sent SMS's. I received none. No attempt was made to contact me via e-mail. <br> <br> Their solution is that I should book again and pay the prevailing rate. When I tried to do so, the rate has increased by R400 each. <br> <br> I think this is a **** to make more commission! Such a shame because I have used Travelstart successfully in the past.<br>