AW
Albert W
1 reviews | Active since Nov 2015
04 Nov 2021, 13:19
Poor service
Once a brilliant service is now very disappointing. Changing a flight can now only happen with WhatsApp and it is slow. Please go back to using a call centre.
Helpful (0)
Replies (1)0
Replies (1)
Travelstart's replyOfficial
05 Nov 2021, 12:53Hi Albert,
Thanks for reaching out and apologies for the frustration caused in trying to do a date change to your booking.
We also offer the option to customer to reach us via our Online Contact form or to email their details and new dates of travel.
Online Contact Form:
https://www.travelstart.co.za/lp/contact-us
Under Select Category, select --
""Change My Booking"" For a date change quote
Email: Alternatively you welcome to email help @ travelstart . com with all your details
Please send all your details through and our team will respond to assist.
Kind Regards,
Marcelle
Thanks for reaching out and apologies for the frustration caused in trying to do a date change to your booking.
We also offer the option to customer to reach us via our Online Contact form or to email their details and new dates of travel.
Online Contact Form:
https://www.travelstart.co.za/lp/contact-us
Under Select Category, select --
""Change My Booking"" For a date change quote
Email: Alternatively you welcome to email help @ travelstart . com with all your details
Please send all your details through and our team will respond to assist.
Kind Regards,
Marcelle
Travelstart's reply05 Nov 2021, 12:53
Official
Hi Albert,
Thanks for reaching out and apologies for the frustration caused in trying to do a date change to your booking.
We also offer the option to customer to reach us via our Online Contact form or to email their details and new dates of travel.
Online Contact Form:
https://www.travelstart.co.za/lp/contact-us
Under Select Category, select --
""Change My Booking"" For a date change quote
Email: Alternatively you welcome to email help @ travelstart . com with all your details
Please send all your details through and our team will respond to assist.
Kind Regards,
Marcelle
Thanks for reaching out and apologies for the frustration caused in trying to do a date change to your booking.
We also offer the option to customer to reach us via our Online Contact form or to email their details and new dates of travel.
Online Contact Form:
https://www.travelstart.co.za/lp/contact-us
Under Select Category, select --
""Change My Booking"" For a date change quote
Email: Alternatively you welcome to email help @ travelstart . com with all your details
Please send all your details through and our team will respond to assist.
Kind Regards,
Marcelle