Poor Service

<p>This will be my second time I am referring to travel start regarding their terrible service. After believing we solved the first issue travel start employees informed me that my air fare fee ect will be carried over to my next flight booking as I couldnt make the first flight, which I selected the flexi ticket option which informs you of a free flight change which is NOT TRUE as you will only get a free flight change if only you select another date when the air line you with has the same special or fee as you paid for the original ticket, so actually you paying extra for no reason.</p> <p> </p> <p>They then requested me to select another date and the flexi ticket option and what ever the total amount of that came to,the air fare ticket fee/taxes amount from my first flight booking would be subtracted from this new booking.So I did this and sent through my invoice for them to alter for my new invoice amount. I have now contact three different agents to find out what is happening and know one seems to know what is going on.And when requesting to speak to the agent I initially spoke to, they say he is busy and he will call me back. I have been waiting for five call me back messages and know one seems to careless and now I only recieve messages via email saying my flight booking has been cancelled due to their incompetence and useless service.</p> <p> </p> <p>So travelstart own the hell up to your **** and your word and call me back so this matter can be resolved as I dont wish this on any person who is trying to have a simple and easy holiday flight booking done.</p> <p> </p> <p>And for the sixth time. PLEASE CALL ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>