NM
Nani M

1 reviews | Active since Jun 2017

14 Oct 2021, 16:39

Poor customer service

I can’t get a hold of anyone at Travelstart. I need urgent assistance but no response on WhatsApp or app

0
Replies (3)
Travelstart
Travelstart's reply14 Oct 2021, 17:58
Official
Hi Nani,

Thank you for reaching out to us.

I have tried to call you to no avail several times and have left a voicemail message. Please urgently advise what you require assistance with and when it would be appropriate time to call. 

Kind Regards,
Melissa 
Travelstart
Travelstart's reply14 Oct 2021, 18:12
Official
Hi Nani, 

Thank you for taking my call.

When you create the new booking as discussed I will transfer the funds to the that booking as the same fare is available.

Wishing you a good day further.

Kind Regards,
Melissa


NM
Nani M's update14 Oct 2021, 20:00
Reviewer Update
Melissa I can’t thank you enough. New e-ticket received.
So appreciated!!