KR
Kendall R

1 reviews | Active since Jun 2021

28 Jun 2021, 16:57

Poor customer care service.

It is impossible to speak to someone regarding your bookings. Things are constantly changing with Covid-19 and one would expect 5star customer service. I desperately need to change flight tickets.

0
Replies (2)
Travelstart
Travelstart's reply28 Jun 2021, 18:10
Official
Hi Kendall,

Thank you for taking my call.

I just need to clarify the connection and then will give you a call in the morning. 

Kind Regards,
Melissa
KR
Kendall R's update29 Jun 2021, 11:05
Reviewer Update
Hi Melissa,

I would really appreciate it if you could call me ASAP. You promised for this morning and I need to communicate with many other people regarding this matter. It does not just affect me. I would love to change my review but it is becoming increasingly hard to.