Poor Communication

Item: Travelstart
Rating: 1
Author: Selmare H

We are trying to get hold of Travelstart to change flight times. We keep on getting cut off when we phone and no one is replying to the email that is on the website. This is very urgent. I see the moment you post on Hello Peter there is responses. This is really unprofessional. Booking Reference: ZA***1 Contact NR: ***

Please ask to speak to Selmare or Leigh

Helpful (0)

Replies (2)

Travelstart's replyOfficial

01 Oct 2021, 12:54

Hi Selmare,

Thank you for taking my call.

I have checked the booking and the times have been amended. I sent the new tickets to the email address for Jackie.

Kind Regards,
Melissa

Travelstart's reply01 Oct 2021, 12:54

Official

Hi Selmare,

Thank you for taking my call.

I have checked the booking and the times have been amended. I sent the new tickets to the email address for Jackie.

Kind Regards,
Melissa

Selmare H's updateReviewer Update

01 Oct 2021, 13:09

THANK YOU MELISSA FOR CONTACTING US IN THIS REGARD. THANKS FOR BEING SO FRIENDLY.

Selmare H's update01 Oct 2021, 13:09

Reviewer Update

THANK YOU MELISSA FOR CONTACTING US IN THIS REGARD. THANKS FOR BEING SO FRIENDLY.