PLEASE BE WARNED WHEN PROVIDING TRAVELSTART WITH YOUR CREDIT CARD DETAILS

Please be warned!

I have booked Domestic Flights from CPT - DBN for x2 people. I provided Travelstart with my credit card details to deduct the total amount for all flights. Various notifications from my bank then started being deducted from my account for +- 6 different transactions. I then received an email from Travelstart advising me that I had insufficient credit available on my account for one of the flights. I thought this was strange, although when reading the email noticed that I had a time frame to transfer funds into my account so that they can deduct the amount for the x1 ticket. Trusting this was the issue, and not wanting to loose my cheap flights that I had booked, I proceeded with the instruction. Another amount then got deducted.

Only later on in the day, when I had time to add all the transactions up, did I realise that there was an extra R 3308 taken off my credit card.

I have now been trying to prove this to Travelstart , where only 3 days after the booking did someone email me to say that Flysafair had charged me twice, and that Travelstart has put a refund claim through Flysafair. That was the last that I have heard from Travelstart. 10 days later I am still trying to receive my money back for the R 3308.

Please be warned when providing Travelstart with your Credit Card details. Should I have not realised this had happened, would anyone from Travelstart contacted me? Or perhaps this would have gone unnoticed.