Payments

I Have booked through travelstart on a number of occasions. Frankly their payment system is terrible. Apparently even though I enter my card details online they do not have a system to capture the payment automatically and it is manually captured a few hours later. I am now in a position where I am waiting for the payment to be captured manually before the flights confirmed. Thats not the worst of it. Im likely to get an email threatening to cancel my booking before they get around to capturing the payment as happened to me previously. Your call centre tells me that the system is like this for the protection of the customer. What nonsense.... thats just an excuse because you cannot get yourself a proper payment gateway!!! Last time I will ever deal with travelstart.