SD
SUREKHA D
1 reviews | Active since Feb 2015
23 Mar 2022, 22:05
Pathetic service
Absolutely pathetic service from travelstart I have been trying to get help for the past 24 hours making arrangements for a funeral in cape Town nobody answers the number for or emails??????? I will advise everybody I know to NEVER use travelstart ever !!!!!
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Replies (1)
Travelstart's replyOfficial
25 Mar 2022, 15:08Hi Surekha,
Thank you for reaching out to us.
My deepest sympathies and condolences to you and your family. It is a very sad occasion and you should not have had to undergo the strain of not being assisted.
I have located the booking and can confirm that the ticket has been rebooked and reissued .
Please advise if you need any further assistance via email on *** or via the client contact form.
Wishing you a blessed day and strength.
Kind Regards,
Melissa
Thank you for reaching out to us.
My deepest sympathies and condolences to you and your family. It is a very sad occasion and you should not have had to undergo the strain of not being assisted.
I have located the booking and can confirm that the ticket has been rebooked and reissued .
Please advise if you need any further assistance via email on *** or via the client contact form.
Wishing you a blessed day and strength.
Kind Regards,
Melissa
Travelstart's reply25 Mar 2022, 15:08
Official
Hi Surekha,
Thank you for reaching out to us.
My deepest sympathies and condolences to you and your family. It is a very sad occasion and you should not have had to undergo the strain of not being assisted.
I have located the booking and can confirm that the ticket has been rebooked and reissued .
Please advise if you need any further assistance via email on *** or via the client contact form.
Wishing you a blessed day and strength.
Kind Regards,
Melissa
Thank you for reaching out to us.
My deepest sympathies and condolences to you and your family. It is a very sad occasion and you should not have had to undergo the strain of not being assisted.
I have located the booking and can confirm that the ticket has been rebooked and reissued .
Please advise if you need any further assistance via email on *** or via the client contact form.
Wishing you a blessed day and strength.
Kind Regards,
Melissa