CD
Claudia D
1 reviews | Active since May 2020
03 Jun 2020, 10:35
PATHETIC CUSTOMER SERVICE
Minus all Stars for your pathetic service! You phoned the same day I reviewed in HPeter, said I will get reply in 24 hours......still waiting a week later!!!! WHERE IS MY CHANGE OF DATE ?????? At least give your customer a REASON WHY I do not hear from you!!!! URGENT!!!!!
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Travelstart's replyOfficial
03 Jun 2020, 11:01 Good day Claudia
Thank you for taking the time to provide feedback on your flight booking with Travelstart. We are sorry to hear you are not pleased with the way your booking was handled.
Our team members are awaiting for a response from the Latam Airlines. Please be advised that they will be in contact as soon as possible with an update.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
Thank you for taking the time to provide feedback on your flight booking with Travelstart. We are sorry to hear you are not pleased with the way your booking was handled.
Our team members are awaiting for a response from the Latam Airlines. Please be advised that they will be in contact as soon as possible with an update.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
Travelstart's reply03 Jun 2020, 11:01
Official
Good day Claudia
Thank you for taking the time to provide feedback on your flight booking with Travelstart. We are sorry to hear you are not pleased with the way your booking was handled.
Our team members are awaiting for a response from the Latam Airlines. Please be advised that they will be in contact as soon as possible with an update.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
Thank you for taking the time to provide feedback on your flight booking with Travelstart. We are sorry to hear you are not pleased with the way your booking was handled.
Our team members are awaiting for a response from the Latam Airlines. Please be advised that they will be in contact as soon as possible with an update.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team