1 reviews | Active since Aug 2009
ONGOING SAGA WITH TRAVELSTART
I remain completely disgusted and gobsmacked - again- with TRAVELSTART who has - for the 3rd time - debited my credit card for the amount I paid in good faith in July 2015 for a ticket from CT to JHB on SKYWISE - departing 03 Dec 2015.<br> <br> Standard Bank Mastercard has reversed this amount 3 times now and each time TRAVELSTART has re-debited me without correspondence, clarification or notification.<br> They claim they sent out an email to clients in January re doing a charge back with one's bank- this email never received - but I did so anyway - was refunded -and they just still keep on debiting me.<br> <br> I had to outlay additional monies to replace 3 tickets at the last minute at much greater expense than those bought well in advance, and was refunded by Mastercard for the other two bought directly from Skywise with no problem - so am at a total loss at the shameful bad business practice I have experienced from TRAVELSTART where the 3rd ticket reimbur*****t is concerned.<br> <br> The treatment I have received from TRAVELSTART is not acceptable
Dear Beth,
As discussed over the phone, I will call you back after investigation.
Please accept our sincere apologies for the unpleasant experience with Travelstart.
Best regards
Papy Kapole
Dear Beth,
As discussed over the phone, I will call you back after investigation.
Please accept our sincere apologies for the unpleasant experience with Travelstart.
Best regards
Papy Kapole
