Not helpfull

<p>Travelled to Namibia. Day before returning, we contact their after hours number.</p> <p>To change to an earlier flight, was told the flight is full.</p> <p>Arriving at Windhoek at 10am, we check with Air Namibia,they told us there are seats available.</p> <p>Called Travelstart, at 11.06, 18/4/2017 held on for some one to answer the call, waited 10 min. Sorry we cannot help.</p> <p>Called again, 11.42, 12.06, 13,01 ,13.19, 13.23, their tel number ********** 115, they gave us a new number in Cape town.</p> <p> ********** 310, called13.29, 13.44, remember Namimbia is a hour behind us.</p> <p>They told us sorry the flight is closed. We spoke to the ladies at the Air Namibia, who was very help full, they said the flight was still open.</p> <p>Needless to say, Travelstart did not help us. We had to wait for the 16.30 flight back to Johannesburg.</p> <p>Why did they not just change the flight to the 13.55 flight to Johannesburg.</p> <p>Very disappointed in Travelstart, </p>