NO support or assistance! CONTACT from outside SA IMPOSSIBLE! *******!

<p>UNACCEPTABLE - Travelstart has lost my business going forward - VERY unhappy customer!!!</p> <p> </p> <p>In response to your advice, see below:</p> <p> </p> <p>1. Cancellation was requested more than 24 hours before the flight was scheduled AND THE FLIGHT IS IN FACT ONLY DEPARTING LATER TODAY!</p> <p><br />2. It was IMPOSSIBLE to make contact with Travelstart telephonically for TWO reasons</p> <p>(a) There was no cellphone reception in Botswana and</p> <p>(b) even if there was, the 0800 numbers in SA are rejected as they are sharecall and cannot be called from other countries regardless of dialing the country code etc. and NO INTERNATIONAL number was provided on the E-Ticket.</p> <p>Judith</p> <p><br />"Good Day,</p> <p>We have received your inquiry about cancellation of the booking ZA ********** 7 for passenger:</p> <p>1.OAKLEY/JUDITH MS</p> <p>SA8602 Q 10JUL MUBCPT</p> <p>Please find the refund quote below per person:</p> <p>Fare and Taxes ZAR 6811.46 <br />Airline Penalty ZAR 7400.46 <br />Refundable amount ZAR 0</p> <p>As per the rules of the ticket, refunds after departure, means that the fare is non refundable plus the certain taxes that are non refundable, plus the taxes that were traveled, meaning that there is no refund due as the penalties are more than the fare paid for the ticket.</p> <p>regards"</p>