ER
Evert R
1 reviews | Active since Oct 2020
18 Mar 2022, 13:02
No support
I have been trying to reach Travelstart for 3 days now trying to move an upcoming flight. After being on the phone for hours there were no answer. I've sent multiple emails as well, all with no reply. I advise everyone not to use Travelstart. You will not be helped and will loose money.
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Replies (1)
Travelstart's replyOfficial
22 Mar 2022, 17:07Hi Evert,
Thank you for reaching out to us.
I have checked the booking and can see that the changes have been actioned. The initial request received on 15 March only stated that a Amendment was required, but we had received no dates the we should amend the booking too. We thus reverted and requested additional information within 24 hours of the original request and we received a revert 24 hours thereafter, with sufficient information to assist you.
The tickets will be sent to you as soon as the payment for the amendment clears and the date for 09 December has been reserved.
Please let me know should you need further assistance.
Kind Regards,
Melissa
Thank you for reaching out to us.
I have checked the booking and can see that the changes have been actioned. The initial request received on 15 March only stated that a Amendment was required, but we had received no dates the we should amend the booking too. We thus reverted and requested additional information within 24 hours of the original request and we received a revert 24 hours thereafter, with sufficient information to assist you.
The tickets will be sent to you as soon as the payment for the amendment clears and the date for 09 December has been reserved.
Please let me know should you need further assistance.
Kind Regards,
Melissa
Travelstart's reply22 Mar 2022, 17:07
Official
Hi Evert,
Thank you for reaching out to us.
I have checked the booking and can see that the changes have been actioned. The initial request received on 15 March only stated that a Amendment was required, but we had received no dates the we should amend the booking too. We thus reverted and requested additional information within 24 hours of the original request and we received a revert 24 hours thereafter, with sufficient information to assist you.
The tickets will be sent to you as soon as the payment for the amendment clears and the date for 09 December has been reserved.
Please let me know should you need further assistance.
Kind Regards,
Melissa
Thank you for reaching out to us.
I have checked the booking and can see that the changes have been actioned. The initial request received on 15 March only stated that a Amendment was required, but we had received no dates the we should amend the booking too. We thus reverted and requested additional information within 24 hours of the original request and we received a revert 24 hours thereafter, with sufficient information to assist you.
The tickets will be sent to you as soon as the payment for the amendment clears and the date for 09 December has been reserved.
Please let me know should you need further assistance.
Kind Regards,
Melissa