sA
steven A

1 reviews | Active since Oct 2014

10 Aug 2021, 10:14

No support

Please contact me to change my booking ZA***6.

0
Replies (3)
Travelstart
Travelstart's reply10 Aug 2021, 11:51
Official
Hi Steven, 

Thanks for reaching out. 

I have called and left a voice message on the contact number provided.

Looking at your booking I see it is a BA Comair operated flight. 

The airline have suspended all flights and will only resume operation from 1st September. 

The quickest way to receive a date change quote is to use our online contact form:

https://www.travelstart.co.za/lp/contact-us  

Under Select Category, select -- ""Change My Booking""

Complete the relevant details and in the Message block please provide all details including new dates of travel. 

Your booking will be queued through to our amendments team who will be in contact with you via email with a quote. 

Alternatively you welcome to email ***  with your date change request.

Kind Regards,

Marcelle

sA
steven A's update10 Aug 2021, 12:10
Reviewer Update
Good day Marcelle
I have tried this option but it shows my email is invalid so I cannot use it. I saw the call thank you please try again as I cannot reply on the call. Thank you.
Travelstart
Travelstart's reply10 Aug 2021, 12:55
Official
Hi Steven,

Thank you for taking my call earlier. 

I've tested our Online Contact form and details have been received.

Your booking is with our amendments team with the dates and times I have provided over the phone. 

They will email a quote within the next 24 - 48 hours. 

Please keep checking your emails and follow the prompts they will provide at the bottom of the quote, should you wish to accept and proceed with the change. 

Kind Regards,

Marcelle