bL
brian L
1 reviews | Active since May 2012
13 May 2020, 20:22
No responses to Booking ZA***2
They just don't get back to you. All automated messages i have sent many messages. Trying to find out about 17 tickets i need to get refunded. who knows? Not elaborating as i doubt i will get a phone call, if anything an automated email. Brian
Helpful (0)
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Replies (2)
Travelstart's replyOfficial
14 May 2020, 09:57 Good day Brian
Thank you for taking the time to provide feedback on your flight booking with Travelstart, and we are sorry to hear you were not pleased with the way your booking was handled.
Our team members are looking at your booking. Please be advised that they will be in contact as soon as possible regarding your query and concerns.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
Thank you for taking the time to provide feedback on your flight booking with Travelstart, and we are sorry to hear you were not pleased with the way your booking was handled.
Our team members are looking at your booking. Please be advised that they will be in contact as soon as possible regarding your query and concerns.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
Travelstart's reply14 May 2020, 09:57
Official
Good day Brian
Thank you for taking the time to provide feedback on your flight booking with Travelstart, and we are sorry to hear you were not pleased with the way your booking was handled.
Our team members are looking at your booking. Please be advised that they will be in contact as soon as possible regarding your query and concerns.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
Thank you for taking the time to provide feedback on your flight booking with Travelstart, and we are sorry to hear you were not pleased with the way your booking was handled.
Our team members are looking at your booking. Please be advised that they will be in contact as soon as possible regarding your query and concerns.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
bL
brian L's updateReviewer Update
14 May 2020, 10:47Robina contacted me this morning and assisted as best she could and gave me the info i was looking for.
bL
brian L's update14 May 2020, 10:47
Reviewer Update
Robina contacted me this morning and assisted as best she could and gave me the info i was looking for.