1 reviews | Active since Sept 2017
No response to urgent after hours email and nobody answers the after hours number
I have an urgent enquiry about parking booked at the airport and no email was sent to me as promised and no I have no idea where we need to park at 7am tomorrow morning. For a travel industry you need to be able to have clients contact the company at ANY time.
Good day,
Thank you for your feedback.
We do apologise that you were unable to make contact with us and will definitely ensure that we improve the service level with regards to this.
If you have not received your confirmation email from Automotion, there is no need to worry. Kindly proceed to the ground floor of parkade 2 and present your Travelstart booking reference at the Automotion desk. They would be happy to process your 30% discount on daily parking through Travelstart.
Automation is also happy to take your request via email by emailing them at *** with your Travelstart reference number or you may contact them at Tel +***5
Kindly forward us your Travelstart reference number should you require any additional assistance.
Kind regards
Dale
Good day,
Thank you for your feedback.
We do apologise that you were unable to make contact with us and will definitely ensure that we improve the service level with regards to this.
If you have not received your confirmation email from Automotion, there is no need to worry. Kindly proceed to the ground floor of parkade 2 and present your Travelstart booking reference at the Automotion desk. They would be happy to process your 30% discount on daily parking through Travelstart.
Automation is also happy to take your request via email by emailing them at *** with your Travelstart reference number or you may contact them at Tel +***5
Kindly forward us your Travelstart reference number should you require any additional assistance.
Kind regards
Dale