No-no Travelstart.

Sadly I have to report that all my effort to obtain a positive outcome of the dispute with Travelstart has come to nothing. It seems to me that all complaints are dumped into a void as every agent who contacts me after a review on Hello Peter, has no clue on the history of the matter. So, let me repeat the unedifying saga: My flight was booked from Cape Town to Durban on 6 April 2021, but I decided to shift my return to 29 March 2021. I entered the change of date on the form provided by Travelstart, but received no reply. I tried to phone them, e mail them, everything but walking barefoot to their office in Cape Town - to no avail. I surrendered and accepted that I must stay another week. Lo and behold, on the 6th April, I arrived at the airport only to be told that my ticket date was changed to 29 March. And no, there is no seat available on this flight to buy a new ticket. On this fact the staff at Travelstart keeps hammering: the airplane was there on 29 March and I was not! So round and round the mulberry bush we keep circling. I had to buy a new ticket, pay and Uber to take met to a hotel, pay the hotel, pay for a miserly pizza for supper, pay for Uber to take me to the airport at 5 the next morning. Arriving in Durban, I had to pay for the extra day for my car being parked at a parking service and pay for an extra day at the kennels for my two animals. For all this Travelstart offers me a measly R134-something discount on my next flight. When I tried to use it for a flight from Johannesburg to Durban, I was told that British Airways only started operating at the end of August. There is definitely a hole in the bucket of the water I am carrying. With Travelstart you cannot #win, only stop carrying the bucket. Oh, and concluding: please stop sending me e-mail messages on your wonderful packages.