MB
Martin B

1 reviews | Active since Oct 2018

11 Aug 2021, 13:36

No Good

Dont ever use them quick to make money but not one emergency nr you can contact when stranded at airport

0
Replies (1)
Travelstart
Travelstart's reply11 Aug 2021, 22:33
Official
Hi Martin,

Thanks for reaching out and taking the number to share your concerns with us.

We regret to hear you have not had a great experience when booking with us and sorry you struggle to reach our team.

We have made the following options available to our customer to reach us:

1. Online contact form:  https://www.travelstart.co.za/lp/contact-us

2. Via email: ***

3. Whatsapp  service which can also be found on our contact us page.

We have a team managing those platforms 7 days a week as well as after hours.

No reference number was provided and I've searched using your email address however unable to locate a booking or find an email.

I will give you a call to address your concerns over the phone.

Kind Regards,

Marcelle