DP
DELANI P
1 reviews | Active since Jun 2012
25 Nov 2015, 12:06
NO FEEDBACK ON AMENDMENT: MELISSA PLS RESOLVE ASAP
REF: ZA 02 11 97 54<br> <br> Travelstart has made an amendment on a booking for 3 December for two adults (HONEYMOON COUPLE). An amendment was requested and Travelstart cancelled (instead of changing) the booking for one of the adults A MONTH AGO! Still no new ticket has been issued - additional fees app**** to change the ticket - paid 3 weeks ago already. The call centre ***) keep saying Melissa is on lunch no matter what time during the day the call is made
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Travelstart's replyOfficial
25 Nov 2015, 12:59Hello d***6,
Thank you for bringing this to our attention.
One of our colleagues will be contacting you telephonically to resolve the issue.
Kind regards,
Nazley
Thank you for bringing this to our attention.
One of our colleagues will be contacting you telephonically to resolve the issue.
Kind regards,
Nazley
Travelstart's reply25 Nov 2015, 12:59
Official
Hello d***6,
Thank you for bringing this to our attention.
One of our colleagues will be contacting you telephonically to resolve the issue.
Kind regards,
Nazley
Thank you for bringing this to our attention.
One of our colleagues will be contacting you telephonically to resolve the issue.
Kind regards,
Nazley