No feedback

I have yet to receive feedback regarding the below communication. I do not get feedback unless it's on Hellopeter. Horrible service yet again.

Hi Melissa,

Thank you for your assistance.

As you will see the first email has a spelling mistake and that is the reason I did not receive it.

This is therefore your mistake and I should not be held accountable. If I had received that mail I would have confirmed the quote immediately.

I can also forward you the many mails I sent to *** in addition to the website forms long before the flights.

Please let me know if I should do this. Or kindly advise on how to resolve this.

Thank you,

Kindest regards,

Annemerie Heystek Product Manager

From: Travelstart Feedback <***> Sent: Wednesday, April 27, 2022 12:28:49 PM To: Annemerie AA. Heystek <***> Subject: Regarding cancellation email ZA***4 Hi Annemerie,

Thank you for reaching out to us via Hello Peter.

Please note as requested the confirmation the original quote was sent and then a follow up as requested to the same email address.

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Please note that the only way forward is the refund of R 283.30 p/p is all that is offered by the airline after a noshow. I am very sorry that we are unable to assist you further with a greater refund, as we are bound by airline directives as the ticket is owned by the respectable airline involved.

Please advise as to how you wish to proceed as we are unable to process anything on the booking on your behalf without you concent.

Wishing you a good day further.

Kind Regards, Melissa Eksteen