No Feedback and Communication

<p>We went to Durban from 26-28 May and on our return flight which we had booked with Travelstart we were notified that the flight had been moved to an earlier flight and we were not ever informed about this by the Travelstart booking agent, Mango Airlines tried numerous times to get a hold of this agent and inform without success. Below is our booking;</p> <p> </p> <p>Hello MAPULA, this is your e-ticket.<br />Thank you for booking your flight with Travelstart.<br />Please take a minute to verify all your details, especially the passenger names and travel dates. If any of the information you have supp**** is incorrect please contact us immediately at ********** or ***.<br />Your Booking<br />Your Travelstart booking reference: TB ********** 1<br />Ticket number: JE- ********** 251963, JE- ********** 251963, JE- ********** 251963, JE- ********** 251963 <br />Booked on: Thu, 30 Mar 2017<br />Itinerary<br />Johannesburg to Durban<br />Johannesburg<br />O.R. Tambo International<br />Fri, 26 May 2017, 09:50<br />Mango JE249<br />Durban<br />Durban<br />Fri, 26 May 2017, 11:00<br />Airline reference: PMFPBK | Supplier reference: PMFPB<br />Durban to Johannesburg<br />Durban<br />Durban<br />Sun, 28 May 2017, 17:45<br />Mango JE284<br />Johannesburg<br />O.R. Tambo International<br />Sun, 28 May 2017, 18:50<br />Airline reference: PMFPBK | Supplier reference: PMFPBK<br />Passengers<br />Mrs MAPULA MODIBA (Adult)<br />Ms MOLLALE MODIBA (Adult)<br /> <br />Manage your booking with the Travelstart App<br />Free Download<br /> <br />Check-in Information<br /> <br />The standard opening times for check-in desks are two hours before departure and we strongly recommend that you check-in early. Most airlines close their check-in desks 40 minutes before scheduled time of departure. Carriers fully reserve the right to refuse boarding to any passengers who do not comply with these check-in deadlines. For travel to the USA, it is advisable to be at the airport three hours before your flight leaves as security checks are more extensive. Travelstart holds no responsibility for passengers arriving late for check in.<br />Payment Details<br />Total amount: ZAR 2610<br />Payment method: EFT<br />Kind regards,<br />Travelstart</p> <p> </p> <p>I WILL NEVER EVER AGAIN USE TRAVELSTART and for the stress caused i would like to know how Travelstart will solve this. Because we had to solve this problem ourselves at the Airport with the help of a very kind MANGO AIRLINES lady</p>