1 reviews | Active since Nov 2014
No feedback after complaint
I booked a flight for my daughter J Phitidis, Paid by credit card and its off mt account, but a window popped up on the site saying unsucessful. I have sent Travelstat e mails to their regular and urgent mails and a day later no response. Pathetic
Hi there Philip,
I want to firstly start by saying thank you so very much for taking the time out of your busy schedule to write to us, about your experience.
As we do try to be customer centric and although there was a delay I do wish you would accept my apologies. I had a look however was unable to locate anything there, could you kindly send your reference to us in a private comment.
Thank you in advance Philip.
Kind regards,
Dino at Travelstart
Hi there Philip,
I want to firstly start by saying thank you so very much for taking the time out of your busy schedule to write to us, about your experience.
As we do try to be customer centric and although there was a delay I do wish you would accept my apologies. I had a look however was unable to locate anything there, could you kindly send your reference to us in a private comment.
Thank you in advance Philip.
Kind regards,
Dino at Travelstart
Hi there again Philip,
I have just gotten off the line with the agent you spoke to via social media.
Is there possibly anything else I can assist with, as the issue pertaining to the website has already been explained in length.
Kind regards,
Dino at Travelstart
Hi there again Philip,
I have just gotten off the line with the agent you spoke to via social media.
Is there possibly anything else I can assist with, as the issue pertaining to the website has already been explained in length.
Kind regards,
Dino at Travelstart
Hi Philip,
This is rather pecu**** we are currently investigating this as we speak. I am personally looking into the matter and will provide you with feedback once I have come to a finding. If it is ok with you I will correspond via my personal email so that we can speak directly.
Again our most sincerest apologies Philip. Thank you once again for your comments.
Kind regards,
Dino at Travelstart
Hi Philip,
This is rather pecu**** we are currently investigating this as we speak. I am personally looking into the matter and will provide you with feedback once I have come to a finding. If it is ok with you I will correspond via my personal email so that we can speak directly.
Again our most sincerest apologies Philip. Thank you once again for your comments.
Kind regards,
Dino at Travelstart