JR
Johan R
1 reviews | Active since Dec 2021
15 Dec 2021, 15:41
No Customer service/assistance
I have been trying to reach Travelstart for a week already since they announced the quarantine restrictions in Zimbabwe. I have filled in the form on the website, I have used the Whatsapp function, used twitter but no reply or resolution. I urgently need to cancel this ticket or reschedule, please can someone call me asap. Johan
Helpful (0)
Replies (1)0
Replies (1)
Travelstart's replyOfficial
27 Dec 2021, 08:54Hi Johan,
Thank you for reaching out to us.
Please note that I have checked on our system for your booking and am unable to locate anything. I have also made a search with you name and email address and also no contact requests found.
Please can you advise me if you still require assistance as I had called back to no avail.
Kind Regards,
Melissa
Thank you for reaching out to us.
Please note that I have checked on our system for your booking and am unable to locate anything. I have also made a search with you name and email address and also no contact requests found.
Please can you advise me if you still require assistance as I had called back to no avail.
Kind Regards,
Melissa
Travelstart's reply27 Dec 2021, 08:54
Official
Hi Johan,
Thank you for reaching out to us.
Please note that I have checked on our system for your booking and am unable to locate anything. I have also made a search with you name and email address and also no contact requests found.
Please can you advise me if you still require assistance as I had called back to no avail.
Kind Regards,
Melissa
Thank you for reaching out to us.
Please note that I have checked on our system for your booking and am unable to locate anything. I have also made a search with you name and email address and also no contact requests found.
Please can you advise me if you still require assistance as I had called back to no avail.
Kind Regards,
Melissa