NEVER USE TRAVELSTART EVER!!!

Update: Hi Lauren My Kulula rep is asking for a affidavit stating the relationship between the travelers and the deceased. Apologies they require this due to all the different surnames. If you could urgent get this to me we can get an answer by tomorrow. ----------------------------------------------------------------------------------------------------------- This is insane, if there is literally someone that would lie about a death of a family member that is on their sadistic conscious, but I produced a death certificate which I feel should be more than adequate. If someone believes that I contacted a random person to request a copy of their loved one’s death certificate in the same period then I must be one Hell of a Stellar human being. This is so Ludacris I don’t even think my mind can process it. Those flight will be rebooked by the Airline EITHER WAY so they will be getting a 2 for 1 special out of me because of Travelstart. I am so Utterly disgusted with this story that I don’t even WANT your R127.00 refund KEEP IT!! In fact KEEP the entire almost R2000 that I am losing. Clearly your company needs it more than I do. But KNOW one thing for sure… I will eat, sleep and breath the ********** TREATMENT of Travelstart as far as I go.

I got the call. Did not feel the need to answer it, as the story remains the same. I literally just updated the complaint as I wanted the formal outcome in Black and white with your company so that it will possibly help future Traveler's from having to experience an ordeal like this. PS. User Mohammad Sadah cancelled a Kulula flight because of a delay and was offered the same refund as me. He was later offered a full refund. So if you are going engage in Shady refund practices AT LEAST be consisted in those Shady refund practices.