1 reviews | Active since Jun 2015
Never use travelstart
THIS COMPANY DESERVES ZERO STARS.
DON'T EVER BOOK THRU THEM.
(See why 91% of reviews are one star on trust pilot)
https://www.trustpilot.com/review/www.travelstart.com
USE THEIR WWW AS A SEARCH ENGINE TO FIND THE BEST DEALS, AND THEN BOOK DIRECTLY WITH THE AIRLINE INVOLVED.
THEY CREATE VERY LONG DELAYS OF DAYS, Sending Silly messages up and down, it's possible for weeks to go by without getting a clear answer.
It's easier to call the airline directly, but because the ticket is already booked with travel start, the airline can't make the changes.
If you ask them a specific question, they will reply with a default answer 3 days later, which doesn't help, so it can take many more weeks to get the exact answer needed. This agency should and will close down because they are not effective.
Please tell others to book using other means. Try the skyscanner app.
Absolutely useless. Long delays on phone line Can only be reached on South African phone number.
If you want tremendous problems in your life, want to be stranded, want to punish yourself and want to lose money, then use travelstart
Thank you for your feedback.
I would like to apologize for the inconvenience this may have caused.
Our Customer Relations department will be in contact with you on Monday during office hours.
Kinds regards
Avril
Thank you for your feedback.
I would like to apologize for the inconvenience this may have caused.
Our Customer Relations department will be in contact with you on Monday during office hours.
Kinds regards
Avril
I trust you are well.
As promised, we had called you back on the number provided, unfortunately to no avail.
Could you kindly send us a private reply with your Travelstart booking number, and we will contact you later today with feedback on your query.
Thank you. We await your soonest response.
Kind regards,
Melony at Travelstart
I trust you are well.
As promised, we had called you back on the number provided, unfortunately to no avail.
Could you kindly send us a private reply with your Travelstart booking number, and we will contact you later today with feedback on your query.
Thank you. We await your soonest response.
Kind regards,
Melony at Travelstart
