MvdW
Michelle van der Watt
1 reviews | Active since Jun 2022
02 Jun 2022, 18:14
Never book with Travelstart
I have been trying to resolve a suspended ticket issue for over a month and a half. I keep being promised that someone will get back to me with assistance, but I never receive a response.
Eventually, Melissa from Travelstart called me. This was a relief because it is IMPOSSIBLE to get hold of a human being. Melissa told me on the 26th of April that she would provide me with assistance with rescheduling my tickets, and that I would get a response by the 30th of April. I eventually got a response now (2nd of June) and they did not address any of my concerns.
I would recommend to never book with TravelStrart.
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Replies (1)MvdW
Michelle van der Watt's updateReviewer Update
03 Jun 2022, 13:23Marcelle from Travelstart called me and was great in resolving my issues.
Thank you for your assistance. It was refreshing and appreciated.
Thank you for your assistance. It was refreshing and appreciated.
MvdW
Michelle van der Watt's update03 Jun 2022, 13:23
Reviewer Update
Marcelle from Travelstart called me and was great in resolving my issues.
Thank you for your assistance. It was refreshing and appreciated.
Thank you for your assistance. It was refreshing and appreciated.
