1 reviews | Active since Jul 2017

01 Mar 2018, 21:12

Never book with Travelstart!

Don't ever book an international ticket with Travelstart. You just simply cannot checkin online 48 hours before and book your seat as advertised. You spend the 48 hours leading up to the flight trying to book your seats and go round in circles. You have no idea how frustrating it is. Rather book direct with the airline so you can manage you booking.

Never been so annoyed in my life!

0
Replies (2)
Travelstart
Travelstart's reply01 Mar 2018, 21:20
Official

Dear Carolyn

Thank you for your feedback.

Kindly note that checkin for all flights only opens 24 hours prior to departure. Depending on the airline seating can also only be done then. Alternatively some airline charge a fee for advance seating and some allow us to put in a request for seating however these are not guaranteed and these must be done within 48hours of departure.

Please feel free to email *** for your seating request and they will gladly check if they are able to assist with an advance request.

I trust that this information has been helpful.

Kind regards

Tamara

Travelstart
Travelstart's reply01 Mar 2018, 21:21
Official

Dear Carolyn

Thank you for your feedback.

Kindly note that checkin for all flights only opens 24 hours prior to departure. Depending on the airline seating can also only be done then. Alternatively some airline charge a fee for advance seating and some allow us to put in a request for seating however these are not guaranteed and these must be done within 48hours of departure.

Please feel free to email *** for your seating request and they will gladly check if they are able to assist with an advance request.

I trust that this information has been helpful.

Kind regards

Tamara